Privacy Policy

At Kidivo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Information We Collect

1. Personal Information:
   • When you make a purchase or register an account, we collect personal information such as your name, email address, phone number, shipping address, and billing information.
2. Payment Information:
   • We collect payment information such as your credit card number, billing address, and other payment details necessary to process your order.
3. Log Data:
   • Our servers automatically record information when you visit our website, including your IP address, browser type, referring/exit pages, and timestamps.
4. Cookies and Tracking Technologies:
   • We use cookies and similar tracking technologies to track your activity on our website and store certain information. You can manage your cookie preferences through your browser settings.

How We Use Your Information

1. To Process Transactions:
   • We use your personal and payment information to process and fulfill your orders, including sending you order confirmations and updates.
2. To Improve Our Services:
   • We use log data and cookies to understand how our website is used, improve our services, and enhance user experience.
3. To Communicate with You:
   • We use your contact information to communicate with you about your orders, respond to your inquiries, and send you promotional materials if you have opted in to receive them.
4. For Security and Fraud Prevention:
   • We use your information to protect against, identify, and prevent fraud and other unlawful activities.

Information Sharing and Disclosure

1. Service Providers:
   • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
2. Legal Requirements:
   • We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Business Transfers:
   • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Rights and Choices

1. Access and Update Information:
   • You have the right to access and update your personal information at any time by logging into your account or contacting us.
2. Opt-Out:
   • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
3. Cookie Preferences:
   • You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@kidivo.in
• Phone: +91-6266 486 480
• Address: 157, G-2, Juni Kasera Bakhal, Khajuri Bazar, Indore
• Last Updated : 05 June 2024

Thank you for trusting Kidivo with your personal information. We are committed to protecting your privacy and ensuring a secure shopping experience.